What data do we collect?

The routehub.net website only collects Personal identification information (Name, email address, phone number, etc.) data during a purchase for a training course or plan which is required by our credit card vendors. We also temporarily collect data when a user submits a sales or support question through the website with their name and email address needed for communicating back to the user in regards to their request.

How do we collect your data?

Personal identification information (Name, email address, phone number, etc.) data is collecting when a purchase is made on the site.  Our support form collects their name and email address needed for communicating back to the user only.

How will we use your data?

Our company only uses the email address data to communicate to our customers in regards to the training courses (or plans) they have purchased.

How do we store your data?

The routehub.net website securely stores your data with our cloud hosting provider for the duration of your active account on our site.

Marketing

We will occasionally notify our active members about new training courses, plans, services and/or lessons that are available.  You can always opt out of those received emails at any time if you no longer want to receive promotional information about our training services.  This can be done directly on the promotional email you receive.

What are your data protection rights?

Our company would like to make sure you are fully aware of all of your data protection rights.  Every user is entitled to the following:

  • The right to access – You have the right to request Our Company for copies of your personal data. We may charge you a small fee for this service.
  • The right to rectification – You have the right to request that Our Company correct any information you believe is inaccurate. You also have the right to request Our Company to complete the information you believe is incomplete.
  • The right to erasure – You have the right to request that Our Company erase your personal data, under certain conditions.
  • The right to restrict processing – You have the right to request that Our Company restrict the processing of your personal data, under certain conditions.
  • The right to object to processing – You have the right to object to Our Company’s processing of your personal data, under certain conditions.
  • The right to data portability – You have the right to request that Our Company transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: sales@routehub.com

How do we use cookies?

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our website, we may collect information from you automatically through cookies or similar technology.  For further information, visit allaboutcookies.org.

If you have an account and you log in to the routehub.net website, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year.  If you log out of your account, the login cookies will be removed.

Privacy policies of other websites

The routehub.net website may contain links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

Our company keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 30 November 2019.

How to contact us

If you have any questions about our company’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us at sales@routehub.com